Customer service a sure bet for success

It’s no longer safe to assume that “if you build it they will come” any more in online gaming. In order to set your online casinos apart from the rest of the pack, good customer service is a critical part of branding yourself, according to Martin Baird of the Annapolis, Maryland-based consulting firm Robinson & Associates. Mr. Baird says that online casinos cannot simply expect people to flock to their websites just because they provide a variety of exciting games with promises of opportunities for big winnings. If you integrate top-notch, efficient customer service as well, this can lead to positive word-of-mouth advertising that no amount of money can afford, Read more about Customer service a sure bet for success[…]